INTERNATIONAL MOUNTAIN CONNECTION PRIVACY POLICY

Last Updated: July 24, 2024

International Mountain Connection (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

DEFINITIONS

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.internationalmountainconnection.com.

“Service” refers to the Company’s website, including access to Our educational articles/blog and videos.

The terms “IMC,” “we,” “us,” and “our” refer to the Company.

“You” refers to you, the company, or other legal entity on behalf you are a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and You consent to Our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT 

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify You, such as anonymous usage data, general demographic information We may collect, referring/exit pages and URLs, platform types, preferences You submit and preferences that are generated based on the data You submit and number of clicks.

Personal Information includes your email, name, company name, website name, and contact information, or additional information which You submit to Us (some of this information or all, depending on your preferences) when You request a quote for Our English training or Our translation services or through the registration process at the Site to receive notifications (such as a new post from Our blog or promotions regarding Our English training or translation services).

II. HOW WE COLLECT INFORMATION

1.   Information collected via Technology

To use this Service you do not need to submit any Personal Information. To use the Service thereafter, to subscribe to Our blog, to request a newsletter, to receive a quote from Us or by using Our contact form, You do need to submit Personal Information, which may include: your name, email address, company name, and/or website name.  However, in an effort to improve the quality of the Service, We track information provided to Us by your browser or by Our software application when You view or use the Service, such as the website You came from (known as the “referring URL”), the type of browser You use, the device from which You connected to the Service, the time and date of access, and other information that does not personally identify You. We track this information using cookies, or small text files which include an anonymous unique identifier. Please remember to read Our Cookie and Tracking Technology Policy below.

2.   Information You provide Us

In addition to the information provided automatically by your browser when You visit the Site, to become a subscriber to the Service You will need to provide Personal Information including your email address. By subscribing, You are authorizing Us to collect, store and use your email address in accordance with this Privacy Policy. You might provide information to Us via a comment on a blog post. You might provide information such as your name, email address, company name, and website name when requesting a quote for translation services. In addition, You might provide your name, phone number, and email address when You contact Us using our contact form.

3. Children’s Privacy

The Site and the Service are not directed to anyone under the age of 16. The Site does not knowingly collect or solicit information from anyone under the age of 16, or allow anyone under the age of 16 to sign up for the Service. In the event that We learn that We have gathered personal information from anyone under the age of 16 without the consent of a parent or guardian, We will delete that information as soon as possible. If You believe We have collected such information, please email Us at: hello [at] internationalmountainconnection.com and put “Privacy Policy” in the subject line.

III. OUR COOKIE AND TRACKING TECHNOLOGY POLICY

Our website uses cookies and tracking technologies to track the activity on our Website and store certain information. Cookies are small text files which include an anonymous unique identifier. They track standard Internet log information and visitor behavior information. Tracking Cookies are sent to a user’s browser from Our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables Us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, We can not guarantee that all parts of Our Services will be able to function properly.

The Company may use both persistent and session cookies.

Persistent cookies remain on your computer after You close your session and until You delete them.

Session cookies expire when You close your browser.

These are different ways We use both session and persistent cookies:

Performance Cookies

Type: Session and Persistent

Purpose: These cookies provide Us statistical information about Our Site, used for performance measurement and improvement. It includes information such as, but not limited to, page visits, dwell time, bounce rates, technologies used to access the site and page load speeds.

Functionality Cookies

Type: Persistent

Purpose: These cookies allow Us to remember choices You make when You visit our Website. This is to give You a more personalized experience and avoid You needing to re-enter these preferences when You visit our Website. They also may be used to provide You a service You asked for, such as watch a video or commenting on a blog.

Social sharing cookies are considered functionality cookies. These include buttons or widgets provided by social networks services and other third parties with commonly set cookies which enable visitors to post links to, ‘Like’, or comment on a site using their social network.

Targeting/Advertising Cookies

Type: Persistent

Purpose: These cookies are used to deliver ads that are more relevant to You and your interests. It limits the times You see the same ad and measure the effectiveness of the ad in an ad campaign.

IV. OUR LEGAL BASIS FOR COLLECTION AND PROCESSING PERSONAL INFORMATION

Our legal basis for collecting and processing your Personal Information when You request a quote for translation services or for English training is based on the need to have access to this information to enter into or perform a contract with You. Our legal basis for collecting and processing your Personal Information when You sign up to receive Our blog or promotional emails, or when You agreed to allow Us to place, use, and analyze cookies on your computer is based on consent.

V. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, We do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from Us. Those vendors use your Personal Information only at Our direction and in accordance with Our Privacy Policy.

In general, the Personal Information You provide to Us is used to help Us communicate with You. For example, We use Personal Information to contact users in response to questions, solicit feedback from users, and inform users about promotional offers.

We may share Personal Information with outside parties if We have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of Our users or the public as required or permitted by law.

Non-Personal Information:

In general, We use Non-Personal Information to help Us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends, analyze use patterns, and fix bugs or problems on the Site. This Privacy Policy does not limit in any way Our use or disclosure of Non-Personal Information and We reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at Our discretion.

In the event We undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of Our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of Our assets may continue to process your Personal Information as set forth in this Privacy Policy. If Our information practices change at any time in the future, We will post the policy changes to the bottom of our Privacy Policy so that You may opt out of the new information practices. We suggest that You check the Site periodically if You are concerned about how your information is used. If You choose to opt-out of Our information practices, You may email Us at hello [at] internationalmountainconnection.com and put “Privacy Policy” in the subject line.

On our Website, it is possible for You to communicate with other users of our Services (such as making a comment on a blog post). We do not monitor these posts. Any information that You provide is not covered by our Privacy Policy. As we cannot prevent the use or misuse of the information You choose to share on this Site, please use discretion when sharing any Personal Information on our Website.

VI. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, You acknowledge that You understand and agree to assume these risks.

VII. HOW LONG WE STORE YOUR DATA

We store the Personal Information You have provided Us until it is no longer needed for tax, legal, or business purposes. At that time, it will be erased, deleted, or destroyed.

VIII. MARKETING

We would like to send You information about Our products and services we think You might like. We will ask your permission to send You marketing emails or You may request to receive them. You have the right at any time to prevent Us from contacting You for marketing purposes.  When We send You a promotional communication, You can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that You do not wish to receive marketing communications by sending Us an email at hello [at] internationalmountainconnection.com. Please put “Privacy Policy” in the subject line.

Please note that notwithstanding the promotional preferences You indicate by either unsubscribing or opting out with the link provided, We may continue to send you administrative emails including, for example, periodic updates to Our Privacy Policy.

IX. YOUR DATA PROTECTION RIGHTS

We would like to make sure You are aware of your data protection rights. Under the General Data Protection Regulation (GPDR) You have the following rights:

The right to access. You have the right to request Us for copies of your Personal Information that we have stored.

The right to rectification. You have the right to ask Us to to correct any Personal Information you believe to be inaccurate. You also have the right to request Us to complete Personal Information that You feel is not complete.

The right to erasure. You have the right to request that We erase your Personal Information, under certain conditions.

The right to restrict processing. You have the right to request that We restrict the processing of your Personal Information, under certain conditions.

The right to object to processing. You have the right to object to Our processing of your Personal Information, under certain conditions.

The right to data portability. You have the right to request that We transfer the data that We have collected to another organization, or directly to You, under certain conditions.

If You make a request, We have one month to respond to You. If you would like to exercise any of these rights, please email us at hello [at] internationalmountainconnection.com. Please put “Privacy Policy” in the subject line. You will need to include a scanned copy of a National ID card so that We can verify that You are making this request.

If You are not satisfied with the response given to your request, You have the right to make a complaint to a government supervisory authority. You can get more information here.

X. LINKS TO OTHER WEBSITES

As part of the Service, We may provide links to or compatibility with other websites or applications. However, We are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by Us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that You access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage Our users to read the privacy statements of other websites before proceeding to use them.

XI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and Our Terms of Service at any time.  We will notify You of significant changes to our Privacy Policy by updating the Changes Log at the bottom of this notice. Changes made to this Privacy Policy are effective when they are added to the Changes Log. Each time a change is made, the “Last Updated” date at the top of the Privacy Policy will be changed. You should periodically check the Site and this privacy page for updates.

XII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to hello [at] internationalmountainconnection.com and put “Privacy Policy” in the subject line.

Changes Log: Changes made July 24, 2024