International Mountain Connection
Terms and Conditions for International Mountain Connection
General Terms and Conditions for Professional Training
The following are the general terms and conditions of sale for the training organization International Mountain Connection regarding the training services provided in the framework of continued professional training provided either in Modane, France, online, or elsewhere in the country.
Michelle Onofrey EI – SIRET N° 880 252 655 00019 – International Mountain Connection is located at 320 rue Pré Soleil, 73500 Modane, France and registered under N° 84730241073. This registration is not equivalent to government accreditation (Art. L.6352-12 of the Labor Code).
It is possible to contact International Mountain Connection at +33 (0)7 50 90 35 54 or hello @ internationalmountainconnection.com.
These General Conditions of Sale lay out the conditions that are applied to the services carried out by International Mountain Connection for their client. All training that is purchased implies that the client has accepted these General Conditions of Sale. These conditions overrule any other document or contract of the client, particularly any general conditions of purchase. International Mountain Connection can modify these terms and conditions at any time. The applicable GTC are those which were given and accepted by the client.
Quotes
Quotes are sent to potential clients after a consultation with an International Mountain Connection representative to access the type of program that is necessary to achieve their goals. All quotes are free of charge and do not bind the client to participate in training with International Mountain Connection. The prices of quotes are valid for 6 months from the date of the quotation.
Contract
If the client agrees to the program and price proposed in the quote, IMC sends an official convention (B2B) or contract (B2C) which is sent back by the client, signed, stamped and dated by the client with the mention “approved”. Two copies of the signed convention or contract are created, one for the client and one for International Mountain Connection.
Before sessions start, each trainee for the contract completes a language evaluation and an additional consultation with their training to define their training program.
Seven days before the start of a training course, the client and/or trainee receives a convocation for the training. The client and/or trainee will also receive a welcome booklet with a copy of their program and the training rules and regulations for the training sessions. Clients and/or trainees must familiarize themselves with these rules before their first training course. Their signature on the sign-in sheet indicates that they have read and understood these rules, as well as the use of their personal data for administrative tasks related to their training.
Price
The price of the training program is clearly stated in the quote and signed convention or contract. This price is without tax as Michelle Onofrey EI – International Mountain Connection is not able to charge tax due to article 293 B of the CGI. of the French Tax Code.
Billing and payments
B2B
B2B payments are due by the client before the first day of training.
Late payment
Any delay in payment will result in the payment of late payment penalties at a rate equal to 2.61% and a minimum fixed indemnity of 40 (forty) euros for collection costs, due ipso jure, without the need for a reminder.
B2C
For B2C, the trainee makes an initial payment of no more than 30% of the price due. The payment of the balance, at the trainee’s expense, is spread out over the course of the training program, according to the schedule set out in their contract.
Payments can be made by wire transfer.
Financing
If the traininee’s course is funded by their Organisme Paritaire Collecteur Agréé (OPCA), the client must provide proof of funding prior to the start of the course. Full payment for the programme is due before the start of the course. At the end of the course, the trainee will receive a receipt and a course completion certificate to provide to their OPCA for reimbursement.
If the training is financed by the trainee’s CPF account, the amount is deducted from his or her account when he or she registers for training on the platform. If the cost of the training exceeds the amount in the account, the trainee is required to pay the difference before starting the training.
Making appointments for individual training sessions
A link is provided to trainees to make appointments for their individual training sessions. These appointments must be booked for the amount of session time stated in the trainee’s contract. For example, if the sessions are 30 minutes long, appointments must be booked for 30 minutes.
Please allow 48 hours between the time the appointment is booked and the time of the next appointment so that the trainer has ample time to prepare for the next session.
Training cancellation and rescheduling
B2B
If a training course is only partially carried out, whether through the fault of the customer or the training organization, the customer will only be invoiced for the services provided, and will receive a refund for the training course not carried out.
A course cancelled by a client
All cancellations must be sent by e-mail to michelle.onofrey@internationalmountainconnection.com.
If a course mentioned in the signed contract is cancelled at least 15 full days before the scheduled start date, the customer will be reimbursed 100% of the total cost of the course.
In the event of cancellation 8 to 14 days before the course date, the customer will be charged a cancellation fee corresponding to 50% of the total cost of the course.
In the event of cancellation 3 to 7 days prior to the course date, the customer will be charged a cancellation fee equivalent to 75% of the total cost of the course.
In the event of cancellation 48 hours or less before the training date, the customer will be charged a cancellation fee equivalent to 100% of the total cost of the training.
Training sessions
All cancellations must be sent by e-mail to: michelle.onofrey@internationalmountainconnection.com or via the link at the bottom of the page in the confirmation e-mail for that session.
With regard to the cancellation of one or more training sessions within a training course, the following conditions apply:
In the event of cancellation 8 to 14 days before the date of the training session, the customer will be charged a cancellation fee equivalent to 50% of the total cost of the session.
For cancellations 3 to 7 days prior to the date of the training session, the customer will be charged a cancellation fee equivalent to 75% of the total cost of the session.
In the event of cancellation 48 hours or less before the date of the training session, the customer will be charged a cancellation fee equivalent to 100% of the total cost of the session.
Cancellation of one or more training sessions by one or more trainees
In the event of cancellation of one or more sessions by one or more trainees (except in the case of total cancellation of sessions or total cancellation of participation), the customer is subject to the following cancellation fees:
Cancellations 8-14 days before the date of the training session, the customer will be charged a cancellation fee equal to 50% of the total cost per trainee and per session.
For cancellations 3-7 days prior to the training session date, the customer will be charged a cancellation fee equal to 75% of the total cost per trainee and per session.
In the event of cancellation 48 hours or less before the date of the training session, the customer will be charged a cancellation fee equivalent to 100% of the total cost per trainee and per session.
B2C
In the event of cancellation by the trainee less than 48 clear hours before the start of a session, the trainee will be invoiced for the session. If the trainee cancels more than 2 sessions per month for two months, the Training Organization reserves the right to cancel this contract and refuse to continue the training.
All cancellations must be sent by e-mail to: michelle.onofrey@internationalmountainconnection.com or via the link at the bottom of the page in the confirmation e-mail for this session.
For trainees funded by their CPF or other means of financing, any cancellation made less than 48 hours in advance will be invoiced. Trainees are encouraged to refer to UGC au titualaires for the consequences of not completing their program as planned.
Cancellations by International Mountain Connection
In the event of cancellation by International Mountain Connection, the customer will be informed as soon as possible and the course will be rescheduled.
In the event of force majeure (as defined by French jurisprudence), which prevents the training organization from providing all or part of the training program, the organization undertakes to seek any solution which, under reasonable conditions of cost and operating constraints, will enable it to continue the normal performance of the services covered by the present contract.
Rescheduling of training programs and training sessions
Rescheduling of training programs 10 business days prior to the training date.
Rescheduling of training sessions should be made 48 hours in advance, when possible.
All requests must be made by email at: michelle.onofrey@internationalmountainconnection.com or via the link at the bottom of the page in the confirmation email for that session.
Training course program
International Mountain Connection may modify the contents of the training to correspond to the group dynamics and level of the participants.
Equipment
The trainee confirms that he/she has access to a computer equipped with a webcam and microphone, and that he/she has high-speed Internet access, if he/she chooses to conduct remote sessions.
Training materials
All training materials, including digital, paper, electronic, etc, are protected by intellectual property and copyright. Without the express permission of International Mountain Connection, these materials can not be reproduced, partially or totally. The client, therefore, agrees not to transmit or reproduce the materials that were provided for the training, including password and login information for the e-learning platform.
Personal data and freedom of information
The personal information that is communicated by the client to International Mountain Connection is used to register the client, create their contract and to propose future services. According to the law, « informatique et libertés » du 6 janvier 1978, the client has the right to access, correct or demand the deletion of their personal information.
All requests can be made by emailing:
michelle.onofrey@internationalmountainconnection.com
Each customer is required to fill in a form concerning the processing of personal information for training purposes.
Litigation – Mediation for Consumers
In the event of a dispute between the Customer and the company, they shall endeavour to resolve it amicably (the Customer shall send a written complaint to the professional or, where appropriate, to the professional’s Customer Relations Department).
In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Customer within the terms of Article L.133-4 of the French Consumer Code has the possibility of referring the matter free of charge, if a disagreement remains, to the competent mediator (in French) registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation pursuant to Article L.615-1 of the French Consumer Code, namely:
La Société Médiation Professionnelle
www.mediateur-consommation-smp.fr
24 rue Albert de Mun – 33000 Bordeaux
Applicable law and jurisdiction
The present general sales terms and conditions are governed by French law. In the event of a disagreement between the client and International Mountain Connection, the search for an amicable solution will be favored. In the event that this is not possible, the case will be brought before the courts in Chambéry, France.
Updated November 17, 2023
General Sales Conditions for Translation and Proofreading Services
The following are the general terms and conditions of sale for International Mountain Connection regarding the translation services provided at 320 rue Pré Soleil in Modane, France.
Michelle Onofrey EI – SIRET N° 880 252 655 00019 – International Mountain Connection is located at 320 rue Pré Soleil, 73500 Modane, France.
It is possible to contact International Mountain Connection at +33 (0)7 50 90 35 54 or hello @ internationalmountainconnection.com.
These General Conditions of Sale lay out the conditions that are applied to the services carried out by International Mountain Connection for their clients. All translations that are purchased implies that the client has accepted these General Conditions of Sale. These conditions overrule any other document or contract of the client, particularly any general conditions of purchase. International Mountain Connection can modify these terms and conditions at any time. The applicable GTC are those which were given and accepted by the client.
Quotes for translations
The following THREE pieces of information must be included to receive a free quote from International Mountain Connection:
- the original text to be translated
- the date the final translated project must be delivered
- the target audience
Once these three elements have been transmitted to International Mountain Connection, a quote can be sent to the potential client.
If the quote is accepted, the client must send a signed copy of the quote and the Notifications Contract to International Mountain Connection before the translation work begins.
It is important to note that translation projects will not start until an agreement has been made regarding the price and deadline for the translation project AND a Notifications Contract has been signed.
Notifications Contract Information
A Notifications Contract has two main functions:
- It allows you to declare the representative from the client’s organization who is responsible for answering questions regarding the text of the translation project. The client must provide an email address and phone number where they can be reached.
- The client decides how and when they wish to be notified if changes are made to the project that will require additional charges.
Please see the additional information below.
Organization Representative Contact Information
It is important to provide contact information for a representative from the client’s organization that can be contacted directly if there is a question or concern regarding the content of the text to be translated.
In the event that a representative can not be reached during a project, delays can occur in the translation process. Please make sure that IMC has a telephone number and email address for this contact.
IMC is not responsible for delays in a translation project if the designated contact person from the client’s organization is not available or does not respond to requests for clarification of information.
Notifications when additional charges are incurred on a project
Sometimes clients realize in the middle of a translation project that modifications need to be made to the text they originally sent, or content must be added. Additionally, sometimes deadlines need to be moved up from the date that was given during the quote.
As a result of these types of incidents, additional charges will be incurred due to the additional amount of work that must be done to complete the project.
In the Notifications Contract, clients can decide how and when they will be contacted in case of additional charges so that they don’t have any surprises when they are billed at the end of their project.
The process when changes are made to the project
Change of delivery date
Quotes correspond to the original date given to complete and deliver the translation project.
In the event that the date must be moved up by the client, additional costs will be incurred.
In the event that the date needs to be extended due to the client modifying or adding text to the original project, no new charges will be incurred due to the extension of the date, but new charges will be incurred due to the additional text that must be translated.
It is important to understand that International Mountain Connection accepts projects based on availability. We will not accept a translation project if it is not possible to deliver a quality translation by the date requested.
This is why it is important to notify IMC as soon as possible if a deadline needs to be changed for the delivery of a translation project. We need to verify that we are still able to honor the contract by the new deadline.
Any changes made to the delivery date must be requested in writing by email at: michelle.onofrey[@]internationalmountainconnection.com
In the event that IMC is unable to complete the translation by the new delivery date, the client will be responsible for paying for the text that has already been translated up to the date the request was made, in addition to a €50 administrative fee.
Adding / Changing text during a current translation project
The price indicated on the quote is for the text that was furnished for the quote. The quote does not include additional work that is added or changed by the client during the project.
Additional charges will be incurred for additional time spent on the project. The client will be notified of these charges as outlined in the Notifications Contract that was signed between the client and IMC.
Quotes for Proofreading / Editing
If a project requires proofreading or editing text that was already published in English, International Mountain Connection can provide a free quote for these services.
In order to create a quote for the project, it is necessary to send the following information:
- The entire text that needs to be proofread
- The date which the completed project must be delivered
- The audience being targeted
Please note that this service is available for text that has been written in English, this is not a service to be requested after a translation was completed within the client’s organization using an automatic translation service for IMC to correct.
Any text that is reviewed that is incomprehensible in English will be charged as a translation and the original text in French will be requested.
Price
The price of the translation is clearly stated in the quote that is signed by the client. Any changes in the price due to text being added or modified by the client or due to the change of a delivery date conform to the Notifications Contract signed by the client when accepting the quote.
This price is without tax as Michelle Onofrey EI – International Mountain Connection is not able to charge tax due to article 293 B du CGI.
Billing and Payment
Payments are due upon receipt of the invoice.
Late Payments
Delays in payment that exceed 30 days will result in the payment of late penalties at a rate equal to 2.61% and a minimum fixed compensation of 40 (forty) euros for collection costs, due by right, without the need of a reminder.
Payments can be made by wire transfer.
Confidentiality
Any and all information regarding the content of the translation remains confidential at all times. International Mountain Connection will not share this information unless specifically authorized by the client.
Personal data and freedom of information
The personal information that is communicated by the client to International Mountain Connection is used to register the client, create their contract and to propose future translation services. According to the law, « informatique et libertés » du 6 janvier 1978, the client has the right to access, correct or demand the deletion of their personal information. All requests can be made by emailing: michelle.onofrey@internationalmountainconnection.com
Litigation – Mediation for Consumers
In the event of a dispute between the Customer and the company, they shall endeavour to resolve it amicably (the Customer shall send a written complaint to the professional or, where appropriate, to the professional’s Customer Relations Department).
In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Customer within the terms of Article L.133-4 of the French Consumer Code has the possibility of referring the matter free of charge, if a disagreement remains, to the competent mediator (in French) registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation pursuant to Article L.615-1 of the French Consumer Code, namely:
La Société Médiation Professionnelle
www.mediateur-consommation-smp.fr
24 rue Albert de Mun – 33000 Bordeaux
Applicable law and jurisdiction
The present general sales terms and conditions are governed by French law. In the event of a disagreement between the client and International Mountain Connection, the search for an amicable solution will be favored. In the event that this is not possible, the case will be brought before the courts in Chambery, France.
March 21, 2023
Terms and Conditions for the Website
Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, International Mountain Connection accessible at www.internationalmountainconnection.com.
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. These Terms and Conditions have been generated with the help of the Terms And Conditions Template and the Terms and Conditions Generator.
Minors or people below 18 years old are not allowed to use this Website.
Site owner: International Mountain Connection – 320 rue Pré Soleil, 73500 Modane – 07 50 90 35 54 – SIRET N° 880 252 655 00019
Creator: International Mountain Connection
Publishing Director: Michelle Onofrey – hello[at]internationalmountainconnection.com
Webmaster: Michelle Onofrey – hello[at]internationalmountainconnection.com
Web Host: Bluehost – www.bluehost.com – Headquarters: 5335 Gate Pkwy, 2nd Floor, Jacksonville, FL 32256
Intellectual Property Rights
Other than the content you own, under these Terms, International Mountain Connection and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following:
- publishing any Website material in any other media;
- selling, sublicensing and/or otherwise commercializing any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
- using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and International Mountain Connection may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant International Mountain Connection a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. International Mountain Connection reserves the right to remove any of Your Content from this Website at any time without notice.
Your Privacy
Please read our Privacy Policy.
No warranties
This Website is provided “as is,” with all faults, and International Mountain Connection express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall International Mountain Connection, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. International Mountain Connection, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent International Mountain Connection from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
International Mountain Connection is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Assignment
The International Mountain Connection is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between International Mountain Connection and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Litigation – Mediation for Consumers
In the event of a dispute between the Customer and the company, they shall endeavour to resolve it amicably (the Customer shall send a written complaint to the professional or, where appropriate, to the professional’s Customer Relations Department).
In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Customer within the terms of Article L.133-4 of the French Consumer Code has the possibility of referring the matter free of charge, if a disagreement remains, to the competent mediator (in French) registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation pursuant to Article L.615-1 of the French Consumer Code, namely:
La Société Médiation Professionnelle
www.mediateur-consommation-smp.fr
24 rue Albert de Mun – 33000 Bordeaux
Applicable law and jurisdiction
The present general sales terms and conditions are governed by French law. In the event of a disagreement between the client and International Mountain Connection, the search for an amicable solution will be favoured. In the event that this is not possible, the case will be brought before the courts in Chambery, France.
Updated March 21, 2023
